赛诺菲(Sanofi)是一家全球领先的医药健康企业。
KEYACCOUNTABILITIES: 1. Execute/Implement patient education activities including patient supporting program (PSP) Understand the patienteducation activities objectives, process and key messagesTrain and drive nurses and physicians to engage Lantus patients education activities(PEP,PSP,Recycleprogram, patient education class, et al)Track and report PEP/PSP, Recycle Programon amonthly basis (outcome and KPI).Monitor local patienteducation activities process to ensure performance achieved and compliancealignment.Manage local patienteducation materials, starter kits and sample Solostar pens Collaborate with sales repsto maximize patient education outcome 2. Visit nurse and delivereducation training on Diabetes management and product proper use Regularly visit nurse todeliver scientific knowledge of Insulin(Lantus),OAD(Amaryl)andBG testing, et al.Provide the training to nurse on diabetes education & management knowledge and skill (such as useof Lantus start-kit, BG monitoring, Lantus Injectiontechnique, Self-titration, Hypoglycemic/Hyperglycemic treatment and prevention,Healthy eating plan and Exercise plan, etc ) via face to face meeting,department talk or group meeting, and city meeting; And continuously improvemeeting quality and effectivenessTrainand drive nurses to understand and properly implement patient managementprograms such as PEP.Strengthen customerrelationship and build trust/partnershipwith Endo-department nurse.Establish Sanofi DiabetesEducation as a respected and valued source of medical information for ourcustomers. 3. To provide professionalafter-sales service Feed back patientcomplaints of Solostar or ClikStar pen to QC within 24 hours.Cooperate with QC and SC toinvestigate customers complaint issueDeliver the replacedSolostar or ClikStar pen to patients and conduct individual trainingLeverage hospital organizededucation meeting to provide training for patients on pens/devices (SoloStar,ClikStar, BGStar, et al) and dev proper use and relatedknowledge to reduce mis-use complaint. 4. Implement the corporatecompliance and financial policies; JOB-HOLDERENTRY REQUIREMENTS: Education: CollegeDegree in or Above, major in medical or related medicine science preferred. Core competencies:Proactiveand independent attitudeExecutionskills, action-orientedStrongcommunication and interpersonal skillsTeamwork spiritGoodcomputer skill in EXCEL, POWERPOINT and WORD;