IT Intern招聘
发布日期:2017-09-26 浏览次数:
32511
行业 |
IT|通信|电子|互联网 |
职位 |
计算机硬件 |
招聘部门 |
|
招聘人数 |
若干 |
工作地区 |
上海 |
工作性质 |
全职 |
性别要求 |
不限 |
婚姻要求 |
不限 |
学历要求 |
本科 |
工作经验 |
不限 |
年龄要求 |
不限年龄 |
待遇水平 |
面议 |
更新日期 |
2024-11-23 |
有效期至 |
长期有效 |
职位描述
快速养成独立的工作能力
Key Responsibilities:
Supporting day to day Incident and Request management through the incident management system as per the service level objectives. Support Global IT teams in troubleshooting and maintaining Server, Network (WAN & LAN), Monitoring UPS and Switches, Backup Environment as per direction by L3 teams and external vendorDrive Continuous Improvement, exercise deep problem solving to avoid repeat issues Proactively support all critical equipments and end user capacity management issues by archiving or upgrading the infrastructure Experience, Skills & Competencies: · Excellent knowledge on Installation, Configuration, Patching and troubleshooting of Windows 7,Office 365, SharePoint, MS Office, IBM Lotus Notes, outlook, iPhone, iPAD, Symantec Antivirus, PcAnywhere, SAP Client and other Client side Software installation, Polycom Audio/Video Conference, Dell Hardware (Desktop, Laptop), HP printers · Basic Knowledge on troubleshooting of Windows Server 2008 & 2012, Cisco Switches, Access Points and routers, UPS, LAN and WAN, Biometrics devices · Conceptual thinker, Goal oriented and driven to meet project deliverables and deadlines · Excellent Service desk process knowledge and good understanding of service level objectives. · Customer focused, active listening, empathy and remain · Organized and able to function successfully in a team environment · Excellent technical, organizational, troubleshooting, problem-solving, budgeting and time management skills · Ability to learn quickly and willingness to adapt changes Educational Requirements: · Education: Graduate in 2018, can work 3 days per week · Certificate / License: ITIL, Microsoft Certified Desktop Service Technician (MCDST) highly preferred.
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