Essex

岗位职责:

1.负责计算机网络系统的日常维护和管理;

2.负责系统软硬件的调研、询价、安装、升级、保管、维护等工作;

3.负责软件有效版本的管理，并及时更新或预警;

4.负责公司网站内容的更新及维护;

5.进行办公设备的日常维护及管理、技术档案维护;

6.处理网络及计算机故障;

7.领导交办的临时性工作。

任职资格:

1.本科以上学历，计算机相关专业优先;

2.对IT感兴趣，并能解决日常的计算机相关问题;

3.熟悉路由器、交换机、防火墙的网络设备的设置与管理;

4.学习能力强，较好的沟通和协作能力，极强的执行力和沟通能力，具备良好的服务意识;

5.要求一周至少有3天实习时间。

Responsibilities: 

- Handle and resolve end user’s incidents and service requests;

- Hardware and workstation installation, maintenance, and troubleshooting;

- Provides escalation support to helpdesks and may provide support to end users directly or by emails as requested.

- Support In-house Service System, PBX & Network systems;

- Create and maintain documentation for all implemented networks;

- Update IT inventory records monthly;

- Stock-take software licenses installed in offices and report installation of any pirate/illegal software installed;

- Perform other duties assigned by the Department Lead.

Requirements:

- Undergraduate junior or below. Major in CS, EE, CSE or IT related discipline;

- Familiar with MS Windows, MS Office, Mac OS, Firm's e-mail system (MS Exchange);

- Ability to work independently, takes initiative, prioritize multi-tasks and meet deadlines.

- Good at oral&write English and Chinese.

- Good record-keeping skills

- Ability to establish effective working relationships within the department, Office and Firm, and with clients, vendors and others outside the Firm;

- At least 3 days per week on duty, ASAP.